I can more than recommended service of rimborsovoli.it. I was struggling with Neos for more than one year, trying to get compensation for a flight from Cape Verde which arrived 24h later than expected. Thanks to this delay I needed to buy one more night & new connection flight tickets at the last minute. Even tho I was promised from Neos to get promptly reimbursed, the communication was really weak, I was struggling to get any info & over all it was stressful experience. Than I asked for help rimborsovoli & they managed to finally get my money back. Will recommend them to all my friends & family because there is no sense to fight for your compensation, when there is such a professional service available & it is even FREE of charge. Thank you!