In case of problems with the flight, what is the first thing to do if the company owes me a refund or compensation?
When the company recognizes the refund, do you keep a percentage of the amount due to the passenger?
If the inconvenience that I suffered was caused by a strike or bad weather, am I entitled to compensation?
If the request should fail and therefore I will not get a refund from the airline, do I have to pay the cost of your intervention?
No. The passenger will not pay any fees to rimborsovoli.it or to the lawyers who followed the procedure.